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Customer Service

Your satisfaction is our top priority!

At Alex Cooper Area Rugs; you can rest assured we're here to assist you. Need help selecting the perfect area rug? Call or email us and one of our rug experts will be glad to help with size, color, quality, care and placement of your new area rug.


Phone: 800-272-3145

Shipping Information
Free shipping policy and information.

Ordering Information
Ordering options and security policies.

Return Information
Return policies and information.

Rug Resources
Learn more about area rugs including countries of origin, care and cleaning and more.

Rug Order Availability 
All Purchases Subject to Availablity